In the upper-right corner, click Account Settings.įrom the left navigation menu, select Single Sign-on. Tip: Use this content later during the ScreenSteps Live configuration in the "Configuring SSO for ScreenSteps Live" section.Īccess ScreenSteps Live as an administrator using the URL: The ScreenSteps Live home page appears.
This content is the Oracle Identity Cloud Service Certificate.Īdd -BEGIN CERTIFICATE- at the beginning of the content.Īdd -END CERTIFICATE- at the end of the content. In the metadata file, locate the md:IDPSSODescriptor tag.Ĭopy the content between the dsig:X509Certificate tags into a text file.
Use the following URL to access the metadata: Use this section to convert the X509 Certificate value into a format that is suitable for Oracle Identity Cloud Service. Use the following URL to access the metadata: Obtaining the Certificate and Saving in PEM Format A downloaded Identity Provider metadata file.A ScreenSteps Live account with authorization rights to configure federated authentication.An Oracle Identity Cloud Service account with authorization rights to manage apps and users (Identity Domain Administrator or Application Administrator).Admins can assign and revoke user access to the ScreenSteps Live app using the Oracle Identity Cloud Service administration console.Users can start ScreenSteps Live using the Oracle Identity Cloud Service My Apps console.Users can access ScreenSteps Live using their Oracle Identity Cloud Service login credentials.ScreenSteps Live makes it possible for agents to quickly search their ScreenSteps Live knowledge base and copy links to knowledge base articles into tickets.Īfter integrating ScreenSteps Live with Oracle Identity Cloud Service:
ScreenSteps Live creates a hosted knowledge base that delivers a better experience for the authors and customers.
#SCREENSTEPS LIVE STATUS HOW TO#
This document describes how to configure Oracle Identity Cloud Service to provide Single Sign-On (SSO) for ScreenSteps Live using SAML. ScreenSteps Live Before You Begin Introduction Previous Next JavaScript must be enabled to correctly display this content
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